FESTIVAL FAQ
GENERAL INFORMATION FAQ
The Bentonville Film Festival will take place in Bentonville, AR on June 16-22, 2025.
With over 75 competition films to include features, shorts, and episodics, there’s bound to be something that appeals to fans of all genres. However, the majority of our festival content may be best suited for mature audiences and probably isn’t appropriate for kids. Please check the ratings prior to selecting that film if you want to watch with children under the age of 17.
BOX OFFICE FAQ
Passes are on sale now. Single tickets will be available soon! Click here to go to our schedule page.
There are no tickets sold in-person at the festival, all transactions must be made online through the BFF website. Ticket and Festival Pass assistance will be available during the week of the festival at our Box Office that is located at BFF Headquarters at The Rode House at the Momentary.
Yes, all screening tickets are transferable.
We do not offer venue seating selections/reservations. All seating is general admission and first come, first served. We have a reserved section at each screening and panel for our passholders, this seating is on a first-come, first-seated basis. The reserved seats will be released and available for general admission patrons five (5) minutes prior to the event start-time.
Lines form at the venue approximately 15 minutes prior to screening start time. We will begin loading attendees 10 mins prior to scheduled start time.
Late arrivals will be allowed entry on a space available basis.
Our Box Office will be open the week of the festival and assist with on-line orders. However, to prevent delays in entry we highly recommend contacting boxoffice@bentonvillefilm.org in advance if you misplaced your confirmation email. We will be able to resend your confirmation and ticket.
No. Free events are first come first served and subject to available seating.
The show must go on! Outdoor screenings/events will take place rain or shine. Attendees will be notified in advance in the unlikely event of cancelation due to severe weather conditions,
Outside food and beverages are not permitted, however there will be free food and drink options (while supplies last) at the Festival Village.
Dogs are permitted within outdoor festival venues but must remain on a leash and in owner’s possession at all times. Service animals are welcome to all festival venues!
Bentonville Film Festival is committed to improving overall experiences for our audiences, filmmakers, and staff, in alignment with our central mission. We consider inclusion and accessibility the cornerstones of our core values, and it is our aim that our programs and platforms reflect those tenets to the best of our abilities. In-person screenings and event venues are accessible to mobility devices. Select virtual screenings will have closed captioning available. We will make every effort to include an ASL interpreter for our festival speaking events.
Our goal is to make all experiences (in person and online) as accessible as possible for all participants. This is an ongoing effort with many improvements still in process. Filmmakers participating in the festival will have an avenue to submit their accessibility needs. For attendees with inquiries regarding accessibility, or to request an accommodation, please contact programming@bentonvillefilm.org
All questions or concerns regarding the film festival must be sent to boxoffice@bentonvillefilm.org. During the festival we will have staff at the Box Office to handle any technical needs regarding tickets or passes.
IN-PERSON SCREENINGS AND EVENTS FAQ
We offer 2 in-person passes for you to enjoy our festival in Bentonville, AR as well as On-Demand. Click here to see those options.
Festival Village is an exciting event every year at the festival. This year, our Festival Village is located just outside The Momentary in Bentonville and is where our free outdoor family friendly films will play, where our sponsors will have booths with free giveaways to include food and drinks. Also, join us on Saturday evening for a FREE Fireworks show!
We sure do! It is first come first serve seating at our outdoor theater area. Feel free to bring blankets to sit on the ground if chairs are already taken.
Schedule of movies are available on our film schedule page.
ON-DEMAND FESTIVAL SCREENINGS FAQ
On-demand service is included when purchasing any level pass (Explorer,Enthusiast, and Foundation).
Single tickets for On-demand viewing will be available for films permitted by filmmaker.
Most of the films will be available to watch at your leisure for at least 24 hours from starting a film, but there are a select few that have date and/or time restrictions or may be viewed unlimited throughout the festival week. Specific information on each film are available on our website, here.
You will also receive an On-Demand Access email with a link and voucher code approximately one hour prior to the festival start time, or if you are watching an event with a specific start time, you will receive an email approximately one hour prior to specific event. Please make sure to check your junk folder or spam folder if you don’t receive the link. All event times are based on Central Standard Time including online demand movies end time. Remember you have direct access to your virtual events from your Elevent order history page. If you have issues finding the email from the event go to your order history, and you will be able to click on a view link.
An email with a Voucher Code will be sent to you 1-2 hours before the In-Person showtime, click here for film guide.
The email will also contain a link to view the film.